Reference

Terms That Cover Your skitto Account

These terms set out what you agree to when you open and use a skitto account, including how your wallet, deposits and account access work. Availability depends on your local law and eligible regions — read through before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law and region dependentOne account per personTerms updated without prior notice
skitto Terms That Cover Your skitto Account
HOW WE HANDLE THIS

Account Security and Policy Conduct

These terms exist to keep your account and wallet safe. We apply consistent rules across all accounts — no exceptions for payment method or device type. If you believe a term has been applied incorrectly to your account, there is a formal review path you can request through support.

Wallet Verification

Withdrawals go back to the same bKash, Nagad or Rocket number used for your deposit. We verify the match before processing any outbound transfer.

Account Security

Your login is tied to your registered mobile number. We use OTP confirmation for sensitive account actions — keep your number current in settings.

Term Change Notification

When we update these terms, a notice appears on your next login. You can request a summary of what changed by contacting support within seven days.

Formal Review Path

If you dispute how a term was applied to your account, submit a written request via email. We review and respond with the relevant policy section cited.

TERMS QUERY CONTACT

Ask Us About These Terms

If something in these terms is unclear or you want to raise a concern about your account status, wallet transaction or eligibility, our support team is the right place to start. Reach us through live chat, email or our help request form — we respond in English and handle wallet-related queries including bKash, Nagad and Rocket payment questions.

Live Chat Open the chat widget from your account dashboard. Covers terms queries, wallet disputes and account access questions during staffed hours.
Email Support Send your terms or account question to our support address. Include your registered mobile number so we can locate your account quickly.
Help Request Form Submit a structured request for wallet reversals, account reviews or eligibility checks. We confirm receipt and follow up by email or chat.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions and eligibility. If yours isn't here, live chat or email gets you a direct answer.

The account terms apply equally regardless of whether you use bKash, Nagad or Rocket. Each payment rail has its own processing steps, but your account rules stay the same across all three.

Access depends on your local law and whether your region is eligible. It is your responsibility to check whether using this account complies with the rules in your area before continuing.

These terms allow one account per person, mobile number and device. Duplicate accounts may be suspended and any wallet balance held pending review under our duplicate-account policy.

A notice appears on your account dashboard when terms change. You can also contact support to request a summary of recent changes — we cite the specific section that was revised.

Delays caused by Nagad, bKash or Rocket processing on their end are outside our control and do not constitute a breach of these terms. Contact support with your transaction reference for a status check.

Send a written dispute by email, including your registered mobile number and the specific term you are questioning. We review the case and reply with the relevant policy section referenced clearly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.