Reference

How skitto Handles Your Personal Information

This Privacy Policy explains what data we collect when you open and use your skitto account, how we store it, and what rights you have over it.

Data collected at registrationbKash, Nagad, Rocket payment dataCookie and device trackingYour right to request deletionHow to contact us about your data

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DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, these are the direct channels to use. We aim to respond to data-related requests within a reasonable period. Availability of support may vary depending on local law and eligible regions.

What We Collect and Why We Collect It

skitto Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create a skitto account, we collect your name, email address, mobile number and any payment method details you add — including identifiers linked to bKash, Nagad or Rocket wallet transactions. We use this information to verify your identity, process deposits and withdrawals, and keep

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your account secure. We do not sell your personal data to third parties. Transaction records tied to bKash, Nagad and Rocket are retained for the period required by our internal compliance process and are used solely to resolve disputes or respond to account queries. We also
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collect device and browser data when you access skitto on mobile or desktop — this helps us maintain session continuity so your account stays connected when you switch between your phone browser and a desktop session. Location data at the city level may be collected to
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check whether access is permitted under your local law and in eligible regions. If you are in Bangladesh and have questions about how a specific piece of your data is used, contact us directly through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We use SSL encryption across all account and payment pages, which means data moving between your device and our servers — including bKash or Nagad payment confirmations — travels in an encrypted state. Cookies help us remember your session so you do not have to log in again every time you return on the same device. You can manage cookie preferences through your browser settings at any time. We keep your data only for as long as it is needed for the purpose it was collected, after which it is either deleted or anonymised.

SSL Encryption

All account pages and payment flows, including bKash and Nagad confirmations, are protected by SSL so your data stays encrypted in transit.

Cookie Controls

We use session and preference cookies. You can review or clear these at any time through your browser settings without losing your account data.

Data Retention

We hold your data for the period necessary to run your account and handle disputes. When that period ends, data is deleted or anonymised per our internal schedule.

Your Right to Access

You can request a copy of the personal data we hold on your account. Submit the request via live chat or the Help section, and we will respond promptly.

Common Questions About Your Privacy on skitto

Below are questions we receive most often about how your data is managed, what we store, and how you can take action on your own information. If your question is not answered here, use the live chat or email channel listed in the contact section above.

We collect your name, mobile number, email address and the payment details you add, such as a bKash or Nagad wallet reference. This is used to verify your identity and run your account.

Yes. Payment identifiers linked to bKash, Nagad or Rocket are stored in encrypted form and used only to process transactions and resolve account disputes. We do not share them with third parties.

Log into your account, go to the Help section and submit a data access request form. You can also send the request via live chat with your registered mobile number included.

You can submit a deletion request through the Help section or via email. We will process it subject to any retention period required to close open transactions or resolve outstanding account matters.

We use cookies to keep your session active and remember your preferences. You can manage or clear cookies through your browser settings. Turning off certain cookies may affect how your account session behaves.

Reach us through live chat in your account dashboard or by email. Include your registered mobile number so we can locate your account and respond to your specific concern efficiently.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountskitto Login AccountRegister

How skitto Handles Your Personal Information

Reach Us About Your Privacy

Data Handling, Cookies and Account Security

Common Questions About Your Privacy on skitto

01 What personal data does skitto collect when I register?

02 Is my bKash or Nagad payment information stored securely?

03 How do I request a copy of the data skitto holds on me?

04 Can I ask skitto to delete my personal data?

05 Does skitto use cookies, and can I turn them off?

06 Who can I contact if I have a concern about how my data is handled?

Privacy Policy

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